[WORKSHOP] Service Design 101 – Learning to Transform the Customer Experience


Interested in design thinking and how you can approach it from a service mindset? If you are looking to gain a deeper understanding of the tools and tactics that go into service design, join General Provision on Thursday, March 30th from 8AM5PM!


The ability to innovate is a highly valued and sought after skill. When someone hears the term “design thinking”, the concept is most commonly associated with the innovation of physical or digital products. However, where do services play a role in this topic? Creating and designing the value of an intangible experience from beginning to end is crucial.


If you are someone who is looking for ways to improve and innovate your service strategies, methods, and user experiences, this is not a workshop you will want to miss; you will have the opportunity to not only learn about the innovative framework and engage in Service Thinking exercises but also network and interact with like-minded people!


Be sure to register for the workshop below. Seating is limited!